Leadership and Followership

May 19th, 2009

This past weekend I attended an unconference, Leadership in a Self-Organizing World, at the Sleeping Lady Resort in Leavensworth, Washinton.

I need to bring back, and pull out, the benefits from attending this conference to my co-workers, my community, and to myself. But the meal was so rich and intense, I am just wanting to take a big nap after the feast. But I also know I must share this feast, and keep sharing it, or it will not feed anyone.

There is lots to share. I took photographs incessantly while I was there. I invite you to take a peek. The one included in the post was part of a plenary session. I hope it conveys some of the spirit of our passion, playfulness, and reach.

The conference was organized using Open Space Technology, or OST. If you’re not familiar with it, OST is a meeting methodology that is more oriented around interactivity and participation, and which is sometimes called an unconference. There’s an interesting and compelling CNN article about it. Or you can read my own earlier article about it. It has been a passion for me, and something I see has the potential for saving the world. I initiated a wonderful unconference last month, the second annual Missoula BarCamp. We worked on the question of how technology and the arts can help make the world better through Missoula’s vibrant non-profit culture. The participants can’t wait for the next one.

What was compelling at Leadership in a Self-Organizing World? I find it so hard to fit my experience into words, but perhaps telling the stories of the leaders I discovered at the conference will help guide the way. Harrison Owen, the person who discovered Open Space and wrote the book about it, delivered two talks which I videotaped and I will post online. He made clear that the world is already self-organizing. There is only the illusion of control. He also drove home that the power of Open Space is addressing the point where our old answers fail us, and we reach for new ones. It’s a vital question for this current time, where structures are falling away so quickly. He referenced the work of Elizabeth Kubler-Ross who described the phases someone goes through when they learn they have a fatal disease. These are phases people go through in any change. We deny, we grieve, we get angry, we get depressed. And eventually we accept.

St. Paul said he died daily. The universe is ever beyond our comprehension, so the healthy approach is always to be open to what is emerging. Perhaps that was the greatest lesson at the conference. Life is ever renewing and ever emergent. A good leader knows this, and helps foster leadership in everyone around us.

In the Baha’i faith, the founder said that the sign of the maturity of mankind was when no one wanted to bear the burden of kingship. When we realize that the universe is self-organizing is perhaps the only point where a leader can truly be a leader. Just as Jesus taught that those who would be first among us would serve everyone else, and as he sacrificed his life to promote that message, maybe that’s the real lesson of being a good leader - learning to follow spirit.

Mush - Not a Healthy Team Diet

April 16th, 2009

MushA book has fallen in my path again. If you’re not aware of it, I’m a big fan of Jim and Michele McCarthy’s “Core Protocols“. They have a great podcast on their website. They did pioneering work in software development at Microsoft, which is documented in Jim’s book, the Dynamics of Software Development. That work encouraged them to break away from Microsoft and build their own team work research laboratory, which led them to their book, Software For Your Head.

Jim and Michele uncovered great software for human teams, they called The Core Protocols. The software runs in the minds of the team members, not in a computer. I’ve taken a few of their Bootcamps. It’s not what you’d expect from computer gurus. We played drums, we painted, we made art work, and we talked about our FEELINGS. Run for the hills! But it worked. It was an experience I had only had rarely in my entire career, where people felt inspired, creative, and most importantly, cooperative and mutual support flowed in abundance.

What’s this have to do with mush? It’s been a challenge to get myself to follow the guidance from Jim and Michele. What’s worse, I thought I had to get everyone else in my teams to take on the Core Protocols before they could benefit from them. What did Ghandi say? “Be the change you want to see in the world.” I knew that, but still, it was a challenge. It just seemed way out in outerspace, that if people share their feelings and just talk to each other with a little hygene, that magic will happen.

This new book that’s fallen on my path is called Clear Leadership by Gervase Bushe. I would not have read it and inspired a team of 8 people at SAP to read this book with me had it not been for Jim and Michele McCarthy. Part of their fantastic community of software developers, change managers, counselors, and managers, is a wonderful gentleman from Paris, Christophe Thibaut, who told me the book is fantastic.

The main theme of “Clear Leadership” seems so obvious on face value. He calls what happens in most teams (and most groups of human beings) is what he calls “Interpersonal Mush”. We all make up stories in our heads about things. It’s what our brains are built to do. They do it constantly. Unfortunately, we make up fictions about each other without validating the stories directly. What happens is trust is damaged, collaboration is impeded, and of course, productivity sinks. Bureaucracy has the saving grace of keeping people in line towards an objective despite this, but at a painful soul cost.

What I love about The Core Protocols and Jim and Michele McCarthy’s work is that it provides some very simple tools to get better at the 4 skills that Gervase Bushe identifies we need to provide “Clear Leadership”. The 4 skills are self-awareness, descriptiveness, curiosity, and appreciation. When we practice these skills, it cuts down on interpersonal mush. And when we practice the Core Protocols, it does that too!

The Core Protocols helps you connect with your passion, wisdom, integrity, faith, the kind of nutrition a team needs to do great things. So let’s change the team diet, cut down on the interpersonal mush, and get some healthy virtue-vitamins into our teams.

Pets, The Unified Field Theory, and BSG

January 17th, 2009

A Missoula Resident, Kathy “Keek” Mensing is an animal communicator. She’s a psychic and speaks to pets. She was the cover story in a recent newspaper article in Missoula. Read it for yourself if you want to know her story in detail. When she spoke at Fact or Fiction bookstore in Missoula last Thursday, it was to a standing room only crowd. She’s suddenly received a large amount of attention from her work helping people communicate with their pets, enough that she’s taking her show on the road. She also re-published a book she had written earlier as a loosely bound set of pages, The Way I Hear Them - Stories of an Animal Communicator.

If you browse to that article in the Missoula Independent, you’ll find quite a few vitriolic comments about her work. The very fact of her existence is offensive to many, both in the scientific world and in the church world. She’s either a charlatan or a spokesman for the devil. Missoula is not a big city, and there are many dog lovers here that would know each other. Kathy Mensing clearly has had some positive results with her animal communications, no matter whether you consider it anecdotal or real. But she does her work mostly remotely. She gets a picture of the pet. She sits at her computer and meditates until she gets a feeling for the pet and then she proceeds to ask the pet questions and types out the answers, in grammatically perfect english. She often gives information from the pet owners to the pets, and frequently the pets behaviors actually change.

If one is willing to entertain a reality to this, there is clearly an inherent challenge to the fundamental model of the universe by which our physics text books have operated. In Kathy Mensing’s talk, she said a German man reported after seeing what happened that he had to revise his whole world view.

Books of PythiaWhat is presence? By what medium is it possible for thought to travel? What is time? Perhaps a Unified Field Theory, the Holy Grail that Einstein and modern physics has been seeking, can not succeed without addressing some of these questions.

A very popular and award winning television series, the remake of Battle Star Galactica, they show a civilization struggling with a transition between God belief systems. Ancient holy texts are used to find the way to earth as a new home and an escape from the mechanized monsters they unleashed that are bent on their destruction. Are we on the verge of requiring a fundamental revision of our God-model? Is that perhaps the real meaning of Armaggeddon and the Alpha/Omega creation/destruction myths of our human culture

Kathy Mensing raised a very interesting issue about her success as an animal communicator. Though she has psychic abilities that she has been able to use with human beings, her success with animals somehow is so much less threatening. Perhaps our pets can provide a way for us to bridge that gap between the way we think things are and the way they really are. If we listen to them.

Agility in mind, spirit, and mission

September 14th, 2008

This is a post about software. And it’s about flexibility, adaptability, and world peace.

The Agile 2008 conference is officially over yet I find myself experiencing multiple a series of post-conference sessions, if you will, that have occupied my time while wondering how to report on the impact and import of this event.

I know you’re not all creating software, at least not the kind that is run by microprocessors. Yet hopefully this will be interesting, because geeky topics like algorithms and programs took up such a small part of this conference for me. My revelations attending this computer software conference were about leadership, rhythm, and making the world a better place.

First of all, my first real experience of the conference after seeing multiple people with conference badges come up to each other and hug, was the opening ice-breaker party at the hotel in Toronto. It was packed full of programmers, scientists, and leaders in this small but quickly growing movement in the software industry. And at the event, they had some entertainment that surprised me. There were Tarot readers and handwriting analysts. One of them, Tara Greene , had a microphone attached to a small speaker box to amplify her voice on the small table in the large hotel ballroom full of people chatting so her voice would not run out. Now some scientists and advocates of rationality might not see much value in reading chicken trails or random cards, but I actually found her intuitions about my situation accurate and her advice very helpful in making my experience of the conference successful. If you’ve ever been to a business conference or trade show, you might know how challenging it is to successfully pick and choose from the huge set of opportunities presented at a conference. I was quite grateful. And it also set the tone - there is a different mindset in these innovative thinkers and doers in the Agile software development community.

What does Agile mean? It’s largely about two methodologies that have taken hold, Scrum and eXtreme Programming or XP. Although XP is strictly for writing software, and was my first exposure to Agile, Scrum is about how to organize a team, any team. But this conference was about so much more than these two methodologies

The open, democratic, free, and participation encouraging conference methodology called Open Space was represented. They had a relaxing space that invited smaller conversations where they held the Open Space part of the conference. And I learned that the Agile Alliance conferences, when smaller, were completely run as Open Space. I’ve written about Open Space in other entries like this one. It’s exciting, inviting, and it’s changing the world.

Jim McCarthy delivered a rousing speech at the conference, about the “Core Protocols” he and his wife uncovered through running their team work laboratory. I’ve attended a few of their bootcamps. Though they came out of software and my first event was with programmers, managers, and software authors, we learned what we learned mostly through creating art and performances. It turns out that the architecture of a team and how people work together well can actually be thought of as software. And we can improve it. And it can be fun and deeply self-expressive as are all of the arts. Not just the art of software.

The most inspiring aspect of the conference for me was learning about the book Fearless Change. One of the authors, Linda Rising, gave a few presentations and was one of the Agile 2008 conference organizers. She’s been to one of Jim McCarthy’s software development bootcamps. She and Mary Lynn Manns gave a wonderful interactive workshop to help people introduce new ideas, and because of the conference, they talked about the Agile ideas, but their methods could apply to anything new. It’s about being a leader, even if you don’t hold the official reigns of power. You can make a difference, and so can everyone else. What else could bring about a beautiful enlightened world civilization.

Finally I have to mention something I’ll be doing later this evening. Which is drumming in a full moon drum circle in Missoula. A software developer who facilitates groups in Agile software technology, Eiichi Hayashi, lead a drum circle at Agile 2008. I’d been to a drumming class at JavaOne before the dot com bubble exploded, and found it could be a very valuable team development tool. Eiichi and I drummed together briefly at the closing party for the conference, and it was inspiring to see how music and rhythm can bring people together. How can we make good products without getting aligned. Music and drumming can do it.

Agility in mind, spirit, and mission is all about being able to adapt to the changes in the world and to have access to the gifts available all around us, especially those in our fellow human beings. The computer has evolved at a very rapid pace as have many of our technological advances. What would it mean if the field of “Agile” as they call it in the software industry, were to provide teamwork and organizational advances at a similar pace? Maybe some of our intractable social issues would not be so intractable? Maybe Agility is really just a different word for Love. Maybe it’s time.

Do it Gung Ho!

August 13th, 2008

Gung Ho!Ken Blanchard and Sheldon Bowles wrote a page turner with their book Gung Ho! A book about leadership, the lesson was delivered in the form of a story where a manager is tasked with turning around a failing plant and instead her own ideas of leadership are turned around by a maverick manager of one of the teams at this plant.

It’s a great book. I hope many people read it and take it to heart. It lays a very realistic plan for optimum performance through the honoring of the individual as more than a resource, as people with real lives, concerns, hopes, and dreams. And that when we embrace the full humanity only then will the team come together to provide high performance for the company’s objectives.

There are so many business books on leadership, yet there seems to be such a lack of it most of the time. Perhaps leadership has much more to do with every one of us than it does the people at the “top”.

The World War II term, Gung Ho!, actually came from the Chinese word Gōnghé which is short for a longer phrase meaning “industrial workers cooperative”. It’s interesting that an über-capitalist book would adopt a Chinese Communist term, but perhaps it is indeed only in the collective that we’ll ever get to participate in truly enthusiastic collaborative - and fulfilling - work.

Ben Zander - One buttocks leadership

August 11th, 2008

Thank you to Phil Gerbyshak for pointing out this talk by Ben Zander at TED. I don’t know if I can introduce it better than Phil, as Phil saw the full 75 minute lecture live. Ben Zander shows the difference between playing a piece with short phrasing and playing it with the full vision in mind and rocking from one buttocks to another slowly with long phrasing.  Seeing the full vision is the difference between getting distracted with what we’re going to have for lunch and a Nelson Mandela who spends 25 years in prison. Please watch this!

And Now For Something Completely Different

July 23rd, 2008

We interrupt this broadcast for something completely silly.

Missoula BarCamp 2008

April 17th, 2008

The Missoula BarCamp 2008 approaches in only 8 days.  Saturday April 26, 2008.  The Missoula Area Economic Development Corporation has generously donated their space.  We’ve received support from several other companies and organizations.

Having this conference was to meet a strong desire to participate in such an event.  Coming to the Missoula Web Developers Discussion group meetings once a month has been invigorating and enlivening.  It helps to learn in less formal settings and to enable more easy exchanges.  A BarCamp is an agile method of producing a conference.  It makes it easy to contribute and easy to attend.  It’s kind of a Just In Time method for knowledge transferal.  A computer language compiler converts the program written by the programmer into bytes and bits that can be processed by the hardware of a computer.  Just in Time compilation may seem lazy, just leaving things to the last minute.  But it turns out that leaving things to the last minute has some real benefits.  Because you can optimize based on the circumstances.

This isn’t a general truth.  There are times when thinking things through in advance is a very good idea.  It’s also true that some of the most interesting problems, sometimes called “wicked problems”, are best solved with more agile approaches.  And this way of thinking is solving some of the more difficult engineering and software development problems today and it has also been streamlining product delivery, requiring less warehousing and storage as production lines get closer to producing them upon demand.  It’s amazing the costs when you have to know everything up front.

GTD and Ho’oponopono

April 7th, 2008

What does David Allen’s business time management program for “Getting Things Done”, or GTD for short, have to do with an ancient Hawaiian shamanic practice? Perhaps nothing on the surface, but they’ve been running together so seamlessly for me that perhaps this meditation will make sense to others as well.

David Allen’s program can look like a cult for the intensity of his following. His instruction gives great detail about managing our lists of projects and actions and finding a way to get everything out of our head and process all our actionable stuff into a trusted system. He goes to great lengths to describe his personal revelations about how best to manage our Treo’s and our Outlook folders. It can seem very technical. Yet all it’s about is clearing our heads so we can have the mental space to make good decisions in the moment. We need to collect our full inventory of things that need to get done so that our heads can be clear. Clear for what? David Allen says for intuition. But also for inspiration.

You might not know anything about this strangely named Hawaiian healing practice. It’s called Ho’oponopono. The apostrophe is a glottal stop, which means you have a short silence by closing the throat at the point of the apostrophe. I first heard about it from an article read at St. Patrick’s hospital in Missoula at their annual Integrative Healing Conference. The article stated that someone healed an entire ward of criminal psychiatric patients in Hawaii using Ho’oponopono without actually seeing any of the patients. He healed them by reading the profiles and cases statements of the patients and then healing in himself what he found in the patients.

This might seem really far out to some. It struck a chord in me, as I am part Hawaiian. And also the spiritual path I’ve embarked on some time ago had led me to see that we’re all so connected through our common genetic ties, our common cultural ties, the planet, the magnetic fields around it, the sunshine we share, that it does not seem unlikely that thought could have tremendous power. If a thought at the right place and time could either cause us to twitch a finger to launch a destructive missile or a donation on the internet to a charity that saves lives, why couldn’t a thought help heal others.

But where’s the commonality between the GTD practice and Ho’oponopono. When I first heard about the ancient Hawaiian practice, it seemed very mysterious. But after hearing a lecture and workshop from the very healer who healed that entire criminal psych ward in the Hawaiian Islands, some of it seems pretty straight forward. Dr. Len Ihaleakala spoke of the process as “cleaning”. The experiences we have had that require healing are simply lingering thoughts that need to be cleaned up and let go. Some of these lingering thoughts are very ancient. But it’s all of our experiences. And what does GTD help us do but to get things out of our head, get our inboxes to zero, so we can have the “Mind like water” experience that David Allen likes to reference from his Aikido training.

This all helps me remember the healing value of getting the flow in my email inboxes and my desk. Thank you Dr. Iheakala and David Allen. I’m going to Ho’oponopono my inbox a bit right now.

Footprints to rememberance

February 27th, 2008



Footprints to rememberance

Originally uploaded by hajush

A small holiday moment is captured here. The wind blowing gently but firmly in the sun descending over the Pacific from our view at Carmel-by-the-sea. The steps ahead, they’ve usually been tread before, and these certainly have. The evidence is plain, if only for a moment. Soon it will be washed clean from the sand. But the footprints in the mind, those take longer to fade, if ever.

This beach brought back memories of decades past, moments fresh and new. I’d come from the east coast to the west, a new job, a new life. All was adventure, so much of the story had yet to unfold. And in the crashing sounds of the surf and the grains of sand underfoot, the moment is washed clean yet again.


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